#AD. Grosvenor Casino is the self-heralded “Most Popular Casino Brand in the UK”. The online casino features an impressive repertoire of virtual casino games, as well as its very own live casino. It is powered by a number of leading software providers including NetEnt, Microgaming, IGT, Novomatic, Realistic games, and many more. Grosvenor Casino, as well as all other casinos in the Rank Group, has a licence from Alderney and the UK Gambling Commission, two of the strictest licensing jurisdictions for online casinos.
- Good selection of online slots
- Licensed by Alderney and UKGC
- Live casino games available
- 24/7 customer support
- Strong security and fairness standards
- Manual Flushing
- No third-party seal
Grosvenor Casinos Review 2021
Grosvenor casinos promote itself as “UK’s Biggest Casino Brand.” As the successful operator of some 56 land-based casinos across the UK plus its online casino, the Grosvenor name is probably already familiar to you. If not, you should still check out what this casino has to offer. You may be pleasantly surprised because in some ways it is quite different from the typical online casino.
GrosvenorCasinos.com is owned and operated by the Rank Group and licensed and regulated by the Alderney Gambling Control Commission and the UK Gambling Commission. Rather than rely on a single provider for its games, Grosvenor uses software from multiple providers. These include, among others, Playtech, IGT, Aristocrat, Novomatic, OpenBet, and Virtual Fusion. All of the providers are reputable firms that deliver quality products.
If you choose the downloaded version, you will have access within minutes to a fine selection of games from Playtech. Or, if you prefer, you can select the no download instant play flash version which lets you play on any browser from games from assorted other providers. A third option is to play selected games anytime, anywhere you wish, on your Apple iOS, Android, or Blackberry mobile device.
The Grosvenor Casinos brand has always been focused on UK players, and thus far the company has not shown an interest in expanding internationally. Thus, Grosvenor is available only in a few select countries, and the U.S., unfortunately, is not one of them.
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Slot and Video Games at Grosvenor Casinos
Grosvenor Casinos is home to several hundred games, including more than 200 slots. That translates into more than enough choice and variety to satisfy the tastes of most players. While long-time Playtech fans might be disappointed that not all of the Playtech games are offered. For example, the very popular Marvel slots, the selection is still very good.
You also get the benefit of being able to venture out and try new games from other providers that you might not have played before. Of course, progressive jackpot slots are here. The top jackpots pay as much as £1.5 million, and some lucky player, maybe you, will be the next to hit one!
Another exciting option that many Grosvenor online casino players enjoy is to play blackjack, roulette, baccarat, or casino hold ‘em with a live dealer. Getting to watch the wheel in motion or cards being dealt out and carrying on a conversation with the dealer and other players, you will feel like you really are in one of the Grosvenor land-based casinos and not online at all!
If you are undecided about what to play, Grosvenor Casino gives you the option to play for free before you put up real money. You won’t be able to do this with the live dealer games, however.
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Jackpot Games at Grosvenor Casinos
Jackpot hunters eyeing an online account won’t be able to fault this online casino, which has five different types of jackpots in action on their games. They are:
Daily Jackpots – A progressive jackpot which drops once a day.
Must Go Jackpots – Another progressive jackpot that drops before it reaches a certain amount.
King Jackpots – A progressive jackpot that’s topped up with 0.25 per cent or more of your stake per spin across various games.
Jackpot King – For each game linked to this pot, between 0.5 and 1 per cent of your stake per spin goes to the jackpot prize pool and reserve jackpot.
Mega Jackpot – The higher the bet, the better the odds of winning with this progressive jackpot that also features a second-chance draw.
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Restricted Countries at Grosvenor Casinos
Well, this is probably the most depressing part of this casino review. With the land-based licenses at stake, it is unlikely that Grosvenor Casino will be taking on players from around the world anytime soon. In fact, at this time, only players from the UK and Ireland are allowed to set up real money accounts at this site.
Table live games at Grosvenor Casinos
Poker at Grosvenor Casinos
Poker is a card game of bluff and skill in which bets are made on the hands dealt, the highest-ranking hand (containing the most valuable combinations of sequences and sets of cards) winning the pool. Read more, how to Play Poker.
Baccarat at Grosvenor Casinos
In baccarat, it is unimportant whether the players bet on the dealer or the player’s hand. The player places a bet on which hand they think will be the winning hand. The winning hand in baccarat is the one that is the closest number to 9. It does not matter how many players are playing in the game. One of these hands is the “player hand’ and the other is the “banker hand”. Read more, how to Play Baccarat.
BlackJack at Grosvenor Casinos
The object of blackjack is fairly simple – to beat the dealer. Players try to make the highest value hand they can, up to a maximum of 21. Hands at 22 or more automatically lose ‘bust’. Hands of 21 are the optimum, and players can usually stand when their hand value is a hard 17 or higher. Are you looking for the best blackjack strategy to maximise your winning odds when you play online? Read more, how to Play BlackJack.
Roulette at Grosvenor Casinos
Roulette is a game where each player may bet on a certain number, combination of numbers, certain color (black or red), odd or even number and etc. The sectors of the wheel may be either 37 or 38, depending on the type of roulette you are playing – European or American, respectively. In Europe, most of the casinos offer the European variation of the game which means – wheel with 37 sectors. The numbers on the wheel are from 1 to 36 and are alternating between black and red, and also a zero sector that is green. Many gamblers play roulette and many of them make some common mistakes that decrease their chances to win. Many gamblers play roulette and many of them make some common mistakes that decrease their chances to win. Read more, how to Play Roulette.
Sportsbook at Grosvenor Casinos
The sportsbook product is relatively new for Grosvenor, it launched in 2017. This is an interesting move by the group running a sportsbook requires an entirely different set of skills than their casino team likely has on staff. We have to presume they have brought in the right people to manage this book so I will focus on the product itself.
When first loading the sportsbook page, I am presented with the games that are happening live around the world that allow in-game betting. I was pleased to see not just European sports but also an NFL game. Live betting has become incredibly popular in recent years, it seems people just can’t handle betting only on the final score of a match that takes hours to complete. Being able to bet on that game while it is in progress satisfies the needs of those who get a bit anxious while waiting out the end of the game.
Another excellent feature right on the homepage is the option of setting what type of odds you want to see. You can choose between American odds, Decimal odds or Fractional. This means that no matter what style you are used to, you can find it at Grosvenor’s sportsbook.
Types of Sports you can bet on
From a betting perspective, on the left side of the page is a list of the available sports that have odds provided. Here is a sample of what you can choose to bet on: Horse Racing, Baseball, Basketball, Volleyball, eSports, Chess, Soccer, American Football, Boxing, MMA, WWE, Winter Sports, Ice Hockey, Aussie Rules, Rugby League, Rugby Union, Tennis, Cricket, Golf, Bandy, Floorball, Handball, Table Tennis, Trotting.
There are a couple of sports I don’t even recognize up there (I mean, what the heck is Floorball??). Overall, I am very impressed with the array of sports that you can bet on; given the clientele is UK based, I would have expected less American sports to be on the bill.
By all accounts, you can make all the standard wager types at Grosvenor, unless you want to get freaky with your bets, you should be covered here. This is an excellent sportsbook for the recreational gambler.
Mobile Features at Grosvenor Casinos
Mobile casino play is becoming a huge part of the online gambling scene. The domination of smartphones and tablets has not gone unnoticed by casino operators, and increasingly, you can find mobile versions of popular online games. Although reasonably late to the scene, Grosvenor awoke from its slumber to provide decent mobile options. The casino web-app version is fully optimized for mobile, and the Grosvenor app can also be downloaded by iOS and Android users. In total, a perusing punter will observe over 130 games on the app, with that number steadily increasing
Whether you play at one of their land-based gaming rooms, online, or with your mobile device, you’ll be able to earn PLAY POINTS. PLAY POINTS are awarded to players whenever they wager, eat, or drink at any of the Grosvenor Casinos. Collect points and redeem them at any of the Grosvenor restaurants or bars, online for extra betting chips or free spins, or for special gifts over the Internet or at one of their land-based U.K. casinos.
Security and Fairness
Online gamblers need to be aware of the risks that come with disclosing their personal and financial information. To put to rest any worry players might have, Grosvenor Casino has strict security measures to prevent hackers from stealing data. To do this, Grosvenor Casino has embedded SSL encryption into their network, obscuring all data until it reaches the server.
In addition to offering a secure place to play, Grosvenor Casino guarantees that the games you play will be fair. Since they go through the Alderney Gaming Commission and UK Gambling Commission to obtain their license, Grosvenor Casino has to prove that the games offered are fair on a regular basis. While there are no third-party seals from auditing companies, the stringent requirements from the jurisdiction of Alderney, as well as the reputation of IGT software, are sufficient evidence of fair play.
Support of Grosvenor Casinos
There are several ways to contact the customer care department of Grosvenor Casino. First and foremost, if you live near a land-based location, you can simply walk in and speak to an agent live and in person. To me, this is a total game-changer for the industry. This allows the player to be in full control of the support communication, you are standing in front of someone who will hopefully be able to solve your issue quickly.
The site also has an extensive series of articles covering many common help topics, you can search by keyword, and hopefully, the answer to your question will just come up on the screen. If you can’t find what you are looking for there, then you can call the casino via their toll-free telephone line, or connect via their Live Chat feature. You also have the option to email them, or even MAIL THEM A LETTER if you can imagine that!
Would I play at Grosvenor Casinos? I might just move over to London for the opportunity to access this great property. Not only am I enthralled with a company that combines land-based and online gaming experiences, the fact that Grosvenor has done it so well is a huge win in my book.
With an extensive Comp and VIP program that brings together your time spent both in-house and online, you are going to be able to accumulate rewards faster than at most online-only sites. As for the product offering, the recent addition of sports betting to the fold gives Grosvenor a full-scale operation that allows you single-wallet access to many different types of action.
Aside from the small Welcome Bonus (which is easier to convert than anywhere I have ever seen, BTW), I can’t find many faults with this casino at all. If you live in the UK or Ireland, then I highly recommend you march into your local Grosvenor Casino and become a member if you aren’t already, or head over to their website and start playing right away!